The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Care!
“The level of service provided was excellent, with attentive staff ready to address any concerns and ensure guests had a truly pleasurable stay.” view full review
Delicious Breakfast!
“Despite a brief interruption, the breakfast served was good and offered a diverse selection that catered to all tastes.” view full review
Comfortable Rooms
“The bedroom was designed for relaxation, featuring cozy bedding that made for perfect night's sleep after a long day.” view full review
Refreshing Showers!
“The bathroom facilities were excellent, with great water pressure in the shower that provided an invigorating experience each morning.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
ATM/Cash machine
Vending machines
Services
Housekeeping
Business
Fax/Photocopying
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
57 West Service Road,
Hartford,
Connecticut,
United States of America,
06120-1503,
Connecticut
Map view
57 West Service Road,
Hartford,
Connecticut,
United States of America,
06120-1503,
Connecticut
City landmarks
Museums
Connecticut Science Center
1.5
mi
Bridges
Bulkeley Bridge
1.1
mi
225 Trumbull St
XL Center
1.4
mi
Church
Christ Church Cathedral
1.3
mi
350 Barbour St
Hartford Circus Fire Memorial
1.0
mi
211 High St
Isham-Terry House
1.3
mi
1214 Main St
Dunkin' Donuts Park
1.2
mi
Convention Center
Connecticut Convention Center
1.6
mi
Public Building
Connecticut State Capitol
1.8
mi
Tower
Travelers Tower
1.6
mi
Museums
Wadsworth Atheneum Museum of Art
1.6
mi
396 Main St
Butler McCook Homestead
1.8
mi
60 Gold St
First Church of Christ in Hartford
1.6
mi
101 Pearl St
Hartford Police Museum
1.5
mi
Museums
Mark Twain House Museum
2.4
mi
99 Trinity St
Bushnell Center for Performing Arts
1.8
mi
1 Jewell St
Bushnell Park Carousel
1.7
mi
360 Broad St
Hartford Armory
1.9
mi
Museums
Museum Of Connecticut History
1.9
mi
Libraries
Hartford Public Library
1.7
mi
Cheney Building
1.3
mi
Parks
Mortensen Riverfront Plaza
1.4
mi
1 Gold St
Bushnell Plaza Sculpture Garden
1.6
mi
Cemetery
Ancient Burying Ground
1.6
mi
Keney Park
2.4
mi
Museums
Connecticut's Old State House
1.4
mi
Church
Saint Patrick-Saint Anthony Church
1.4
mi
Store
The Greenway Market
1.4
mi
64 Oakland Ave Ste D
Onyx Moonshine
1.6
mi
Nearby
Parks
Riverside Park
1800 ft
Restaurants
The Spot Eatery
1800 ft
92 Weston St
Gold Club
4700 ft
145 W Service Rd
Mynx Cabaret
4700 ft
145 W Service Rd
Jerk Pit Cafe
5300 ft
2940 Main St
Reviews and Ratings
Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
convenient location
close to city center
disgustingly dirty rooms
questionable location
5.2/10
Guest rating
Rooms
6.3
Location
5.0
Service
5.7
Dining
5.0
Guest reviews
5.2/10
based on 3 reviews
4.9
4.9/10 based on 277 reviews
John
United States of America,
December
2023
5.0/10
I found this hotel to be decent overall. The rooms were fine for our needs, with standard amenities and a big bed. The double locks on the doors provided extra security, which was reassuring. While the service wasn't as attentive as I hoped, the housekeeping did a good job keeping the rooms cleaned and stocked with the essentials. The location raised some concerns due to its proximity to what seemed like a less desirable area, but we appreciated being able to park conveniently. The dining experience left much to be desired, with limited options and unsettling rumors circulating. Despite its drawbacks, I have to admit the value for the price wasn't bad.
Rooms
7.0
The rooms met our needs completely and were cleaned regularly with fresh towels. It was stocked with the appropriate sundries, unlike another more expensive hotel we had visited.
Service
5.0
While the service wasn't very helpful or attentive, the housekeeping staff did a good job.
Location
5.0
The location seemed questionable, with unsettling conversations in the lobby and a confined payment area. However, we found it convenient to park below our window.
Dining
5.0
The dining area was empty when we wanted to eat, and the quality of the food was not up to par, with rumors circulating about the cleanliness of the place.
Facilities
6.0
The facilities were average and served their basic purpose.
David
United States of America,
December
2023
5.0/10
I must say, my stay at this hotel had its ups and downs. Despite the convenient location near the city center and the Xfinity center, there were some serious issues that affected my overall experience. The room itself was in acceptable condition, but the cleanliness was a major concern. The service was a bit hit and miss; although the housekeeping was not up to par, some staff members were friendly. Nevertheless, the questionable location next to an adult entertainment establishment left me feeling uneasy. The dining experience was a disaster, which was disappointing since it played a crucial role in choosing this location.
Rooms
5.0
The room I booked for the weekend was in acceptable condition, but it was disgustingly dirty.
Service
6.0
While the housekeeping had not vacuumed the room yet, some of the staff members were friendly during my stay.
Location
5.0
The location was questionable due to its proximity to an adult entertainment establishment and what seemed like a halfway house or homeless shelter nearby.
Dining
5.0
The dining experience was a disaster given how poorly the room was taken care of.
Facilities
5.0
The facilities were lacking in terms of cleanliness and overall maintenance.
convenient location
disgustingly dirty rooms
Henry
United States of America,
December
2023
6.6/10
My stay at the hotel had its ups and downs. The location was excellent for attending a concert at the Xfinity Theater, but there were some unsettling discussions in the lobby. The rooms were clean but had a lingering smell of cigarette smoke. The service was not as friendly as expected, with some inconveniences. The dining options were varied, but there were concerning remarks about cleanliness. Overall, it was a somewhat mixed experience.
Rooms
7.0
My room was clean but had a smell of cigarette smoke.
Service
6.0
The service was not as friendly as I had hoped, with some inconveniences during my stay.
Location
8.0
The hotel's location was excellent for attending a concert at the Xfinity Theater, but there were unsettling discussions in the lobby.
Dining
5.0
The dining options were varied, but there were concerning remarks about cleanliness.
Facilities
7.0
The facilities were decent, but there were a few areas that needed improvement.